Q1 How do you ensure your product and service quality?
All our processes strictly adhere to IS09001 procedures and we provide 12 months quality warranty and exchange service against Bl issue date for the quality problem caused by our side.
Q2 Can you provide several pieces of samples for testing before place mass order?
Yes,we are pleasure to send you samples to test the quality and performance.
Q3 How can I make order and settle payment?
Once clear your requirement and determined which product is ideal for you, we will send PI to you. L/C,D/P,T/T, Paypal, Western Union etc.are all available.
Q4 If we find your bank account different as before how should we respond?
Please DON'T arrange the payment until double check with us.
(Bank details will be listed in each piece of Pl)
Q5 What is your Minimum Order Quantity?
Different product has different MOQ, commonly, our MOQ is 1 ton.
Please don't hesitate to check with us for the given item.
Q6 What about Delivery Date?
For sample order: 3-5 days after the requirement.
For mass order: 15 days after confirm order.
Q7 What about Shipping?
We can send the small batches by express and the mass orders by LCL or FCL condition.
To save logistics cost, you can either use your own nominated shipping agent for the shipment.