Q1: What is the CRI?
CRI is a figure which feedback the real colors CRI with higher cost. For led tubes, The CRI is mostly 75-80Ra.But there are some suppliers write a high data to attract clients. Please note.Q2:Is there cheap shipping cost to import to our country?
For small order , express will be best , and for bulk order , sea ship way is best but take much time. For urgent order, we
suggest via air to airport.Q3. Do you provide sample of this product?
A: Yes, we can provide samples, and We will return you sample fee after you place a real order in the future.Q4. Do your products come with warranty?
A: Yes, we provide 1year warranty for all products.Q5: How can I contact you?
A: Any question or inquiry, please email me or contact on me Skype directly. Q6: How to deal with the faulty?
A: During the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to actual situation.
Q7: How long will your order take to arrive?
We will process your order once received your payment.
Production Term:During regular business days are typically processed and shipped the sample orders within 7 days and 25-30 days for bulk order.It varies depending on value and size of your order.
Transport term:Once an order has be ready, delivery time depends on the chosen shipping method and courier.
After your order has been shipped you will receive a shipping confirmation that contains the tracking details from our sales person.
Tiosl Technology (Shenzhen) Co., Ltd. Lily release