Q: Are you a manufacturer or trading company?
A:We are a manufacturer, and have our own factory. Warmly welcome to visit us!
Q: May I take some samples to test before placing the order?
A: You can test the quality of our sample firstly before you purchase them in large quantity.
Q: Do you have any certifications for your products?
A: Yes, we have CE, ROHS certifications for all of our products.
Q: How about your lead time?
A: Generally, most of items we keep stock for all season . it will take 10 to 15 days after receiving your advance payment. .if we didn’t have stock. The delivery time depends on the items and the quantity of your order. Normally 20 to 35 days.
Q: Does the machine can harvest other crops?
A: Yes, except for the rice, the machine can also harvester wheat, corn, soybean, rapeseed, etc. but you may need to change the cutting table.
Q: What is our warranty for the machines? And how would our warranty work?
A: We will provide 1 year of warranty for each of our machines, and if there is some part of the machine which won't work, just send us a small video and we will be able to judge which part is not working and mail you the non-working part for free and lively instruct you to change.
Q: What is the warranty of your agricultural machines?
A: 1 year guarantee for whole machine ( except quick-wear parts ), engine and gear box.
Q: What is your payment terms?
A: 30% payment in advance by T/T, 70% balance before delivery.