Q1. Are you manufacturer?
A: yes, Welcome you to visit our factory at your convenience.
Q2.Can I have a sample to check the quality before ordering in bulk?
A: of course, you can ask the samples for quality inspection.
Q3.How long will the production cycle take?
A:1 day for stock samples, 5-7 days for sample production, 10-12 days for sample printing.
Mass production requires 1,000 PCS in 3-4 weeks.
Q4.How do you ship the goods and how long will it take to arrive?
A:May 20-30days by ship.Air and express deliveries are also optional.
Q5.How to execute a command?
A:Let us know your request or application first.
Secondly, we quote on your request or on our recommendation.
Third, the customer confirms the design and deposits the formal order.
Fourth, we arrange production.
Q6.What's our MOQ?
A:If our product is neutral packing, usually our minimum order quantity is 50pcs,if you need ,for provide you best support ,we can adjust the MOQ accoding your expected.
Q7:Can i design the package by myself?
A:of course,if you customized .usually our MOQ is 1000pcs.if you have other idea,just let us know .we can try our best to support .
Q8:May i know your terms of payment?
A: 1. EXW, FOB SZ.
2. 30% deposit before the production, 70% balance payment before the delivery.
3.T/T(HK HSBC),ALIBABA Assurance Trade
If we got defective complaint from our customers,Please collect detailed defective reason and operation,and please send us pictures and video,we will complain to our QC department,they will check and confirm the reason solution with 7 working days .