1. Are you a manufacturer?
Yes. We are a professional pos system and advertising screen hardware manufacturer based in Shenzhen, China.
2. Can I get some samples? Are they free?
Of course, you can get sample for testing before bulk order, but samples are not free. But the cost can be refundable after mass order.
3. What are your payment terms?
We accept T/T,Trade Assurance Order or Paypal payment terms.You can choose the payment terms which convenient to you.
4. What's the delivery time?
Most of the products are in stock. We can send to you within 2-3 working days after your payment .
for the products are out of stock; delivery time base on order quantity.
5. What about the warranty time?
We provide 1 year warranty for all our product .
6. Can I have my own logo on the products, do you offer product OEM?
Yes! We can put your logo on the product and we do OEM for customers. But it requires a certain quantity and the cost need to be added separately.
7. What kind of certificate you have?
CE, FCC and RoHS as standard.Some products approved EMv&PCI,CB,CCC certificates.
8. Do you provide software?
As a hardware producer, We suggest you to get software in local because of the using habit.
9. What about the after-sale service?
We provide full technical support on our products, if there is a machine doesn’t work,a free parts will be sent to you by free to replace,if it still not working, we will send you a new one.