1.Q:What is the machine warranty?
2.Q:Does your machine with CE certificate?
3.Q:What is the production time while placing order?
A:About 30 days
4.Q:What is the delivery time?
A:Within 30 days after get the payment.
5.Q:Can your company handle shipping for customers?
A:Yes.(Please provide us your requested seaport and we can check the shipping charge and arrange shipping for your order)
6.Q:Does the packing strong?
A:Yes, of course! All of our export packing is with strong Steel pallets, all are confirmed to export packing standard.
7.Q:How about after-sales service process?
A:When your machine has problem, contact your sales and we will solve your problem as soon as possible.
8.Q:Are you manufacturer?
A:Yes, we are manufacturer. Qichen belongs to the Group. Group focus on printing and packaging industry for over 30 years.Warmly welcome to visit our company.
9.Q:Do you have stock product to sell?
A:Actually our machine need 20-30 days to manufacture, and there are many orders from China and foreign countries, so we need custom one for you, and your order will be highly attention to manufacture.
10.Q:Do you inspect the finished products?
A:Yes, we have QC department, they will inspection the machine before shipping, to ensure there is nothing problem of the machine .
11.Q:What's the payment term?
A:T/T 30% in advance, the balance paid before delivery. We also accept payment via West Union and L/C.