1. Q: What is your MOQ?
A: We understand that will need time to know each other as a start, so there is no MOQ for us, welcome to test our quality for small quantity for any customer.
2.Q: What is the delivery time?
A: Generally speaking, it will take 7-15 days to customer when customer confirm the order, for customized order, it will take 15-20 days.
3.Q: sample is free ?
A: Yes, samples is free,customer just need to pay the shpping cost,
for customzied samples, we need to charge a little material cost, but it will be refundable when customer place an order.
4.Q: What will you do for customer if we received unquality products?
A: we will check all toys before shipped out, but if you still receive any unquality products, pls take a photo to us to confirm, then, we will check the reason, for small quantity, you can just leave it aside,and we will make up more or give som discount in the next order.
5. Q: what payment terms do you accept ?
A: we are accept T/T ,paypal,wester Union and Alibaba Assurance.