Q1. Do you accept sample order?
A: Yes, we welcome sample order to test and check quality, and mixed samples are acceptable.
Q2. Do you have any MOQ limited?
A: Different products have different MOQ, and most products accept low MOQ 1 to 10pcs.
Q3. What's your lead time?
A: 3-7 days for regular order, 3-10 days for mixed products order, 10-25 days for bulk order or OEM order, depends on order
quantities and types.
Q4. Do you accept private label for products and package?
A: Yes, Both are accepted, OEM/ODM orders are highly welcomed.
Q5. Do you offer sticker and Amazon FBA shipping services?
A: Yes, we can stick your barcodes on package and ship goods to Amazon warehouse directly.
Q6. How do you ship the goods and how long does it take to arrive?
A: Express 3-7days, Air shipping 12-15 days, Ocean shipping 25-35working days.
Q9. What is your payment term for orders, will it have handing fee?
A: T/T, Trade Assurance, PayPal, Western union etc. it will have extra handing fee as our wholesale prices are too low to afford extra handing fee again, please contact our sales representative to know more details.
Please know the terms below before ordering:
1, Different batches may have different product packaging.
2, Does not support no reason returns or refunds.
3, Except DDP transportation agreed by both parties, the customs clearance and any other cost or customs duties incurred in the importing country and transportation are the responsibility of the importing party. If there is any problem with the order due to the buyer’s failure to clear customs or pay import duties, the buyer will bear the consequences and the seller does not support the return or refund.4, Please double check whether the delivery address, recipient name and contact information provided by you are all correct before placing the order. If due to the buyer’s reasons that the address is not correct or the recipient cannot be contacted by delivery company to cause the delivery failed, All costs of changing receiving information will be undertook all consequences by the recipient.