Q1: Can I have free samples?
A: Yes, we can supply free samples, except the high value products, freight collect.
Q2: How do I pay for the sample?
A: Paypal, Western Union, T/T.
Q3: How do you deal with quality complaints?
A: Firstly, Our products are produced in strict quality control system. If quality problems caused by us, we will resend by free to replace or refund after the Third Party Test.
Q4: Are you a manufacturer or just trading company?
A: We are a manufacturer. There is no middleman to make the difference.
Q5: Which products can you export?
A: We mainly export natural essential oils, natural spice raw materials.
Q6: Which countries do you export?
A: We export to the countries all over the world.
Q7: How to proceed an order for plant essential oils?
A: Firstly let us know your requirements or application;
Secondly We quote according to your requirements or our suggestions;
Thirdly customer confirms the samples and places deposit for formal order;
Fourthly We arrange the production.