Q1: Can I get some sample?
A1: Yes, usually 10-25g sample for free.
Q2: What's your MOQ?
A2: Our MOQ is flexible,usually 1kg-10kg for trial order is acceptable, for formal order MOQ is 25kg.
Q3: Is there a discount?
A3: Of course, welcome to contact us. Price would be different based on different quantity. For bulk quantity, we will have discount for you.
Q4: How long for production and delivery?
A4: Most products we have in stock, delivery time:Within 1-3 business days after received payment. Customized products further discussed.
Q5: How to deliver the goods?
A5: ≤50kg ship by FedEx or DHL etc, ≥50kg ship by Air, ≥100kg can be shipped by Sea. If you have special request on delivery, please contact us.
Q6: What is the shelf life for the products?
A6: Most products shelf life 24-36 months, meet with COA.
Q7: Do you accept ODM or OEM service?
A7: Yes,we accept ODM and OEM services, ranges: Soft gel, Capsule, Tablet, Sachet, Granule, Private Label service, etc. Please contact us to design your own brand product.
Q8: How to start orders or make payments?
A8:There are two ways for you to confirm order:
1. Proforma invoice with our company bank details will be sent to you once the order confirmed by Email. Pls arrange payment by TT. Goods will be sent after received payment within 1-3 business days.
2. Trade assurance order will be drafted for you through ALIBABA. Pls confirm and pay through Alibaba. Goods will be sent after received payment within 1-3 business days.