1.Q: Are you manufacturer or trading company?
A:We have own 3 factories to produce 60% products by ourselves, including fireextinguisher, escape ladder, emergency hammer, smoke detector, fire hose, fire hose reel and cabinet etc , rest 40% purchased from long-term cooperating factories, we can get cheapest and excellent quality from them.
2. Q: What certificate do you have?
A:CE,SGS, MSDS, ISO9001 , UL94 etc.
3.Q.: Can you customize the products as per our request?
A.: Yes, we do OEM and ODM. We could make the product suggestion based on your idea and budget.
4.Q: Can you send me a sample? Is it free?
A: Yes, the sample is free. But the courier charge should be on your side.
5. Q: The price that you offer me, could be more discount?
A: It will depend on order quantity.
6. Q: Is there any guarantee?
A: Normally our warranty period is six months. If it's quality problem, we support a replacement, refund.
7. Q: Mode of transportation?
A: By sea, by air, by courier, by train.
8. Q: What's the quality of products?
A: Customers' feedback shows “ the quality is very good! ”
9.Q: How about the delivery time?
A: Normally 7-30 days after receiving the advance payment. Samples will be prepared within 1-3 days.
10.Q.:How to order ?
Step 1 Contact Us. Show Us Item Name, Colors,Quantity and Details / Requirements
Step 2 Make a Proforma Invoice for you
Step 3 Proforma Invoice Confirm and Payment
Step 4 Production and Shipment