I. What is Trade Assurance?
Trade Assurance is a free service offered by .com that’s designed to help create trust between buyers and suppliers. Trade Assurance covers .com buyers with 100% payment protection from their selected Trade Assurance suppliers.
You're covered if:
-Your products are not shipped on time as per the contract with your supplier
-Your products do not meet the quality standards as per the contract with your supplier
-100% Product quality protection
-100% On-time shipment protection
-100% Payment protection
II. How can I get Full Order Protection?
CONFIRM your order online with a Trade Assurance supplier to get full protection.
PAY to the supplier's CITIBANK account designated by .com via e-Checking, Credit Card or Bank Transfer.
Simply tick the Trade Assurance filter when searching for a product:
2Click "Contact Supplier | Chat Now" or click on the company name:
Packaging & Shipping
Q: Are You Trading Company Or Manufacturer ?
A: We are factory, owning over 210 skilled workers and 35 office staff.
Q: How Long Is Your Delivery Time?
A: Generally it is 5-7 days and depend on order quantity.
Q: Do You Provide Samples ? Is It Free Or Extra ?
A: Yes, we could offer the sample for free except custom sample, but we do not pay the freight ourselves.
Q: What Shipping Methods Do You Usually Use ?
A: Sea shipping, Air shipping, FedEx, UPS, DHL, TNT, EMS, Aramex, etc.
Q: Are You Able to Provide DDP Terms ?
A: Yes, to be confirmed before order.
Q: What Is Your Terms Of Payment ?
A: Trade Assurance, T/T, Paypal, Visa, Matercard, E-checking, Credit cards, Western Union, etc.