Q 1 : How about your delivery time?
A: Generally, it will take 15 to 30 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.our sample time is 3-7 days.
Q 2 : Is this Rabbit tail grass forever?
A. Yes, eternal Penglai pine is made of real natural fresh plants. True and natural.
Q 3 : Can we order some samples before ordering permanent Rabbit tail grass?
A.Yes, of course. We can accept sample orders, but you have to pay the freight yourself.
Q 4 : What is the freight cost ?
A:Normally, we are ship by expresses , EMS, FedEx, UPS, DHL. Please tell us which sizes and how many quantities you need ,and your country , Then we can talk about the details.
Q 5 : How do you control the quality for us ?
A:First of all, every Penglai puff we deliver is complete. This is the company's transportation rules. We have clear inspection instructions. Secondly, we provide you with after-sales service. If penglaisong is not well preserved, we will bear the responsibility, and the sender needs to bear this responsibility.
Q 6 : How to order ?
A: Method 1: Order directly from our alibaba web page , need to tell us the colors ,sizes,and quantities you want;consignee's contact details .You can pay by credit card , visa, bank transference ; Method 2: Contact us directly , after you confirm the colors , sizes,and quantities , we will send you the invoice for you to transfer the payment . can accept the Western Union and PayPal transference.
Q 7 : What is Your Regular Practice About Terms of Payment?
A: We can offer Pay Later ,T/T , Western Union,Cash,Escrow, Money Gram , For small amount,full payment in advance to save bank fee.