1. What is the warranty of your products?
Two years warranty.
2. What is your minimum order?
MOQ: 50pcs. OEM /ODM MOQ: 100pcs. Sample is also acceptable.
3. Can I get free sample for testing?
Sample order is acceptable for us, you need to undertake the shipping fee when buy one sample. And we will return the sample cost to you after bulk order.
4. How about the price? If I buy more, can I get better price?
Of course YES. The more you order, the cheaper unit price you get.
5. How many days can I get the device?
We normally ship by DHL door to door, it just need 3-5 working days then can arrive at your side. OEM/ODM order will need 8-12 working days.
6. This is the first time, how can I trust you?
I can understand your feeling, if i were you i will have same feeling. As this is the first time cooperate between us, recommend you take samples to test first, then you will know our quality and service. What’s more, you can payment by Alibaba Trade Assurance or Paypal. It’s surely you will reorder very soon.
7. Are you able to customize items with design or logo?
Yes, OEM & ODM is available.
8. How could you ensure the excellent quality ?
We have professional QC to check all the products before delivering.
9.I have more questions, how can I get answer immediately?
Please send email or call us, we will reply you at the first time,thanks.