| Are you factory or trading company?
|| We are factory and professional in wooden toy for 22 years.We have the BSCI,ICTI,ISO9001 FSC certifications.
| OEM and ODM service?
|| We provide OEM and ODM services to all client worldwide.Any design and requirement from client will be welcomed.
| How long is the product lead time?
|| -Sample Order :7 Days after receipt of the full payment.
-Stock Order: 10-15days after receipt of the full payment.
-OEM/ODM Order: 65-70 days after receipt of the deposit.
| Can you guarantee the quality of your products?
|| Yes, we guarantee your 100% satisfaction on all our products.
Please feel free to feedback us immediately if you are not satisfied with the quality or service, If the product does not meet the
contract requirements, we will send you a free replacement or give you compensation in the next order.
| How about your quality control?
|| We have pass the ASTM-f963 and EN-71-1,2,3 for the products.We also have our own lab to test the products. Our QA and QC team have the professional process to ensure the quality from raw material to mass production.
| Does the material environmental? Can you supply FSC material?
|| Professional and certificated material are beneficially taken since 2008. Every year we send special batch paint to third part
lab like TUV intertek to do the testings. We also have our own product safety lab.
We comply with FSC regulations to maintain a sustainable and eco-friendly approach. So it is available to obtain with 10% high cost than the commons.
| How about the sample policy?
|| Free samples are available, customer need to pay the cost of courier. Sample costs will refund to you upon mass order.