Q1: Are you a factory ?
A1: Of course, we are lipo battery manufacturer with 15-years experience in Shenzhen, which is close to
Hong Kong. Welcome to visit our factory.
Q2: Can i get free sample ?
A2: Yes, free sample is available, freight is needed.
Q3: Can i get sample of my own design or size first, and then start the order ?
A3: No problem. The fee of making samples and freight are needed.
Q4: Can i make customized items ?
A4: Sure, customized service is highly welcome.
Q5: Do we need to pay the mold cost again when we reorder next time ?
A5: No, you just need to pay one time if the size, the artwork doesn't change, usually the
mold can be used for a long time.
Q6: what is your MOQ ?
A6 : Any quantity welcome, exact ones based on the order status.
Q7 : what is your guarantee life for the battery ?
A7: 1 years shelf life for li-po battery.
Q8: What certificates do u have ?
A8: We have CE, Rohs UL FCC KC CCC certificates and test reports.
Q9: Can u ship the battery product to our country ?
A, Yes, for air & sea shipment, we have MSDS doc to show Airline company & Ocean company when shipment.
Q10: what is your lead time ?
A11: 4-7 days for samples, 7-20 working days for bulk order.
Q11: How can i pay ?
A12: You can pay us by Western Unions , T/T, LC at sight.