•1.Do you provide free samples ?
Dear customers, as usual, sample will be charged and sent out by freight collect.
But , for some stock item, we can provide you free sample, but you should pay for the delivery cost. And the sample fee will be deducted from the official order.
•2.Do you accept small quantity for trial order?
Dear customer, we can accept small quantity for trial order to support your business. But please be advised that on our peak season, it is difficult to be arranged.
•3.How is your delivery time ?
Dear customer, generally, In off-peak season, Within 25-35 days after received the customer deposit. In off-peak season, Within 25-35 days after received the customer deposit.We will delivery goods as soon as we can for customers that we know time is money.
•4.What is your payment term ?
Dear customer, we can accept :1. 30%T/T in advance , balance against the copy of B/L 2. L/C at sight.
•5.Do you accept private label on product ?
Yes, we are OEM ODM manufacturer, we can supply OEM ODM product.
If you have a new product , then we can accept this as per your request.
•6.Do you accept color box packing when quantity is below MOQ ?
Dear customer , yes we can make it. But the cost of the printing plate fee will be included in unit price.
MOQ is more than 1000, we provide free OEM and color box packaging. Conventional is neutral packaging.
•7. Are you BSCI proved factory ? And have you passed any audits?
Dear customer, we are 20 years OEM factory certificated with BSCI&ISO9001.
We have passed some audits like CE ROHS GS ISO9001.
•8.Do you have any test certifications for your products?
Yes, We have passed some audits like CE ROHS GS.
•9.What is the package for this product,are they packaged individually?
Yes, they are packaged individually, and will be reinforced in the outer box.
•10.Do you do drop shipping for your products?
Yes. Please inform the quantity first if you do dropshiping.