1. Q: Can you provide free sample? A: We can provide existing samples for free, but freight will be charged on your side. For customized sample, we will charge sample fee. We will refund the sample fee after placing your order. 2. Q: What's your MOQ? A: For stock items, 1 piece is acceptable, for customized items, depending on actual condition. 3. Q: What is your delivery time? A: Generally 3-7 days after payment for stock. 20-40 days after payment for customized order, and detailed delivery time depends on the products & quantity. 4. Q: What’s the payment term. A: Payment by western union or Alibaba escrow, T/T 30% deposit before producing and 70% balance before shipment. We also accept B/L or Trade Assurance through Alibaba. 5. Q: How to start order with you ? A: Firstly, We will quote according to your requirements or our recommendations. Then you confirms the samples and places deposit for order. Secondly, we arrange mass production. 6. Q: What is your terms of delivery? A: EXW, FOB, CFR, CIF, DDU,BY AIR or BY SEA. 7. Q: Which port will you ship the goods ? A: Ningbo,Shanghai or other ports in China.1. Q: Can you provide free sample?