Q1. Do you accept OEM or ODM order?
A: Yes, we accept both OEM and ODM for customers.
Q2. Is free sample available?
A: Yes, we are happy to send free samples of some items for quality evaluation. Please contact us to get the sample application process.
Q3. What is the payment way?
A: TT, West Union,Online Bank Payment.
Q4. What is your lead time?
A: Stock: 5-15 days in general. No stock: 15-30 days after samples confirmed. Or please contact us by email for specific lead time base on your order quantities.
Q5.Whats your shipping method?
A.We will choose sea shipping ,Railway transportation,DHL,TNT,FeDex,UPS,SF express.Also we can choose other shipping method as customer's request.
Q6. How does your factory do regarding quality control?
A: Quality is priority. We have a professional QA/QC team to ensure the quality.
Q7.What kind of after-sales service we can get?
A.We will assign different customer service to different customers. And the customer service will recommend different hot sale products according to the customer's situation and requests, to ensure that the customer's business will become bigger and bigger.