BestSub has an excellent team. Every employee complies with the basic principles of humanity: honesty, profession, cooperation, communication. We treat every customer, order and detail with the sincerest attitude. Our customers are truly feeling that cooperating with us is the best choice.
1. Do I have to pay for the customs duty when I receive the goods?
Probably yes. The customs duty is charged by customs. Please check with your shipping agent about the duty cost before you place the order.
2. Can I get free samples?
A: We provide free samples for less than 5 dollars for each customer. Please contact our sales team and let us know what items you are interested in. The freight is not affordable by BsetSub, do you have any FedEx, UPS, or TNT account # for freight collecting? Or we will quote you the shipping cost.
3. Is BestSub manufacturer or reseller?
BestSub is a manufacturer for mugs, water bottles, photo slates, tumblers, sublimation blanks, sublimation textiles, and heat presses. We have set up 7 factories, 5 for coating blanks, one for fabric and one for heat press machines.
Since 2000, BestSub has exported all these items to over 200 countries. By 2020, BestSub already has 45+ agents all over the world and carried 5000+ items to help customers expand their business.
Moreover, BestSub is the authorized distributors of the global famous brands Sawgrass, ChromeLuxe, Silhouette, Graphtec and Poli-tape.
4. What’s the advantage of BestSub? Why should I buy from you?
BestSub is a manufacturer of producing, researching and developing different types of sublimation products and heat press machines for more than 20 years. BestSub is a leading sublimation supplier with 5000+ items in the market.
Here are SIX main reasons to work with us.
1, BSCI factory audit.
We have 7 factories, 5 for sublimation coating blanks. one for heat press machines, one for fabric items.
2, 8 steps quality control system.
All the items will pass strict quality control steps before shipping.
3, Flexible shipping location
We can ship from Qingdao, Ningbo, Shanghai, Guangzhou, or Shenzhen port.
4, SGS testing report
We guarantee all of our items are healthy for personal use. All of our sublimation blanks can pass SGS and Intertek testing. Especially, the most popular items - Sublimation Mugs, appling JS coatings which are microwave safe and dishwasher safe after 3500 washing cycles.
5. We provide qualified service
1) Our large product selection can provide a one-stop service to our customers. You can get your products from BestSub local agent to reduce the shipping time.
2) Our strong R&D ability can introduce novel products to the market each month which is much helpful for small business owners to expand their business and keep the sales increasing.
3) We provide customized products service.
We have OEM and ODM service. No matter what ideas you have, we will try to make it come true.
4) We listen to our customers
When you choose us, our ears are all open. We hear you, we understand you and we help you. We believe that mutual benefit can keep long time business cooperation and would like to grow with each other.
5) Great Teamwork
We are a young, passionate, studious but professional and easy-going team. Never stop learning. We respect every employee.
6) Free template download
You can get free template downlink for our 5000+ sublimation blanks if you use BestSub products.