Q2: Can you guarantee your quality?
A: Yes. We have more than 20 years of experience in producing vacuum homogenized mixer machines for cosmetic, chemical, daily chemical, food, beverage, medical, and pharmaceutical industry.
Q3: What can we do if we are not familiar with the products we received?
A: No worries. Instruction manual, maintenance information, notice and teaching video are provided together with the products for your reference. Moreover, we have strong and professional after-sale team. If you have any questions in the process of installing and using, please feel free to contact us. Our engineers will tackle the problems for you in a short time.
Q4: If we have some new designs, can you make it?
A: Yes, of course. Both OEM and ODM services are feasible for us. And we have senior engineers with more than 20 years experience, and we can provide more technical details and technical improvements for your reference.
Q5. What's the payment terms for new customers?
A: Payment terms: T/T, L/C, D/P, O/A, Western Union etc.
Q6:What's the Minimum Order Quantity and how about the warranty?
A: MOQ: 1 set.
Warranty: 1 year. While some customized products will be 1-3 years.