Question A: What's warranty for your products?
-Answer A: We provide one year warranty.
Question B: What is the Minimum Order Quantity (MOQ)?
-Answer B: 20pcs usually.
Question C: Can you put my brand name (logo) on these products and packaging?
-Answer C: Yes, of course. We can put your brand name (logo) on our products, MOQ is 300 pcs. And our packaging supplier request MOQ 3000 pcs for customized packaging box.
Question D: How much do I need to pay for your OEM service?
-Answer D: No extra cost for our OEM service as long as your order quantity up to our OEM MOQ.
Question E: What payment method do you accept?
-Answer E: T/T, L/C, Western Union, Escrow, Credit Card, Paypal etc.
Question F: What is the lead time of your products? (How long do you need to prepare my goods?)
-Answer F: Usually 1-3 days for sample order, 2-5 days for small order, 10-15 days for OEM orders (based on different quantities).
Question G: How will you deliver my goods to me?
-Answer G: We always ship sample order and small order by Express ( Door To Door), such as DHL, UPS, Fedex... to enable our customers to get their goods rapidly.
We ship OEM orders by Air freight, Sea freight or Express according to customer's choice.
Question H: What is your product quality?
-Answer H: Our raw materials are purchased from qualified suppliers. And we have a strong quality control team to guarantee our products quality.
Question I: Does your products have CE and Rohs certificates?
-Answer I: Yes, all of our products have passed CE and Rohs certification.
Question J: Does your products have Waterproof certificates?
-Answer J: Yes, we are a professional waterproof case manufacturer, this product has passed IP68 (the highest level) waterproof certification. And we have US patent for our waterproof case structure.
>>>>>>>>Any other questions, welcome to contact with us! Thanks a lot.<<<<<<<<<