Q1: I am a novice foreign trade, how to finish an order?
A1:First of all, you can contact us by email (joanna[AT]htpromotional.com) Our professional staff will give you answer any questions, or,you can direct online order according to their own requirements.
Q2: What's the order process?
A2: Submit design(you) > submit quotation(me) > confirm to order and pay mould cost (you) > Create artwork (me)> Approval (you) > full payment or a half payment(you) > Production + Shipping after full payment (me)
Q3: Can I get a product sample?
A3: Yes, of course. We will make sample after you paid mould cost. And we will take picture for your check.If you need physical sample, we will send you by freight collect.
Q4: Can you make glitter, glow, epoxy items?
A4: Yes, we can. Q5: I need some very urgent, how fast you can produce it? A5: For most items, it will need only 4-7 days when in a rush. Depending on your item, we will check schedule and get a fastest production time for you.