Q1: Are you a factory or trade company?
A: We are a trading company while owning our factory. Welcome to visit our factory!
Q2: Whether the goods sold on Alibaba's International website are genuine goods from manufacturers?
A: All goods in our shop are sold directly by manufacturers, no fake.
Q3: What's your MOQ?
A: It depends on the products. The minimum order for each product is different, for our main products, it is 1 Pcs.
Q4: Can I have my logo on the products and packages?
A: Absolutely, OEM & ODM are available.
Q5: What are your payment terms and how can I place an order?
A: We support Alibaba's credit protection transaction (T/T, credit card, Mastercard, Paypal, etc,.), you can place an order on product detailed pages, or contact us to issue a P.O.
Q6: What's your delivery time?
A: 5-15 days after your prepayment, it depends on your quantity.
Q7: What if I find issues or get defective products?
A: Please tell us your issues in detail, pictures and testing information will help, we’ll come up with flexible solutions to solve the issues ASAP.
Q8: Does your company accept returns? Does the freight generated by the return come from the seller?
A: Our company does not accept return goods in principle, but the products can be returned or replaced if you found quality issues.