1. Q:Are you a factory or trade company?
A:We are a trading company and we have a factory for 16 years in China.
2. Q:Where is your location? How can I visit there?
A:We are in Hangzhou,we warmly welcome you to visit our factory when you are free.
3. Q:What kind of material do you use?
A:Take fiber patch cord an example, the dominant body is anaerobic copper, the sheath has PE,PVC,LSZH and so on.Can be customized according to customer demand.
4. Q:What is your after-sale service?
A:15 Years warranty and professional technical persons to deal with your problems.
5. Q:Do you provide any sample?
A:According to your demand,sample can be sent to you once confirmed.The sample amount can be deducted in next formal orders.
6. Q:Could I order a small quantity for the first stage?
A:Yes, we accept small order.
7. Q:How many years is fiber cable's working time?
8. Q:How do you arrange OEM and ODM?
A:You can send us your design and drawing, and we welcome you to visit us for authorization and incumbency discussion.
9. Q:How can I pay my purchase?
A:For bulk exports, we choose sea transportation, for small order and sample, we choose DHL or other Express company. We accept payment by L/C, T/T, D/P, Western Union, Money Gram, Paypal and credit card.
10. Q:price and packaging
A:Our price depend on your order quantity.
We offer with own brand packing, neutral packing or customized packing.
11. Q:What's your company MOQ?
A:Our company don't have MOQ. We also accept small quantity.
12. Q:What's your delivery time?
A: Generally it is about 3-7 days if the goods are in stock once receive your deposit or about 7-18 days if not in stock, it is according to your order quantity.
13. Q:How can I get the quotation?
A: We usually quote within 24 hours after we get your inquiry. If you are urgent to get the price, please send the message on trademanagement or call us directly.