1.Are you are trader or manufacture？
We are both. We specialized in printing & packaging over 15 years and have an excellent team composed of professional production skilled workers.
2. What is the format of the artwork/design should I send?
a. PDF, Corel Draw, Adobe Illustrator.
b. If you don't have any artwork/design. We have a professional design team, just tell us your ideas and we will help to carry out your ideas into perfect products. It is also ok if you do not have the complete files. Send us high resolution images, we can design the layout you want. Please tell us the font name if you have special request on the fonts.
3.Offer free artwork?
Yes, we make arkwork free of charge for you, Tell us your detailed request, such as color, size, LOGO, message etc ,we will make artwork for you within 3 hours.
4. Can you offer me sample?
Sure,If you need some samples for reference, please let us know your fully address/ship mode with courier, and we will arrange our available sample for your reference, and you just need to pay the freight.thanks!
5. How do I pay for my order?
PAYMENT TERMS: by T/T , Paypal, Western Union,Bank,Trade Assurance accept.
6. What is the lead time for order?
A: if you need our stock goods，the lead time is 3-5days usually
B: if you need customization，the lead time is 2-4weeks usually，also it based on order total quantity and complexity
7.How to make shipment?
Most small orders are shipped by express: FEDEX. DHL. UPS with door to door service.
For big orders we will offer different ways:by sea or by air at your decision.