1.Can you help me make my own design? How about the sample fee and sample time?
Absolutely no problem.
We have our professional design team that could turn your idea into reality.
And we've made OEM and ODM items for many our customers.
As to the sample time is about 7 days. The sample fee is charged according to the material and size of the product.
2.Do you offer samples for us to check the quality?
Yes, we could provide you several free sample to check quality.
3.Do you have your own designer team? Is the design making for free?
We have our own design team and all the designs will be provided for free only if you are our customers.
4.What kind of payment you can provide?
Our normal payment is 30% deposit and 70% balance T/T before the goods arrive at your destination.
We are able to provide better payment terms like L/C, D/P, or OA as well if large quantity.
5.Can you provide me your catalogue?
Sure, as long as you have let us know what kind of products catalogue you want.
6.How about your quality guarantee?
We're 100% responsible for the damage of full container goods if it's caused by our improper package.
7.How about the after-sales service?
Just let us know the problems after receiving the products, then we will help you deal with it.
8.How to do if I can't reach your minimum order quantity?
Do not worry about that.
If you can't reach MOQ of the item you want,we could suggest you other similar items that are in great stocks.
We also can send you the latest list of the prompt goods for your reference,which you can get them in lower price and smaller quantity.
9.What is your delivery time?
The regular delivery time is 20days.
If you order a large quantity, the delivery time should be negotiated.