30% TT in Advance, Balance before shipment, or you can pay via Alibaba Trade Assurance Order
Q1: Where are they made ？ Our glass mug is made of mouth-blown borosilicate glass, Lead free We are Chinese sellers, all of our products promise 30-day warranty
Q2:Can I use these for iced coffee? Yes you can! This is the high borosilicate glass which is perfect for heat and cold drinkings .
Q3: Is it safe for the washing machine or microwave? Yes, of cource
Q4.What is your MOQ? For Stock items, no MOQ; For OEM items, pls contact for further discuss.
Q5.Can I get samples? Sure.We usually provide exiting sample for free. But a little sample charge for custom designs. Samples charge is refundable when order is up to certain quantity. We usually send samples by FEDEX, UPS, TNT or DHL. If you have carrier account, it will be fine to ship with your account, if not, you can pay the freight charge to our papal, we will ship with our account. It takes about 3-5days to reach.
Q6: Can I customize my logo or redesign the products? Yes, of course. The OEM is available. Multi-color and pattern available as well. We still have our own design team. We will do the creation in your requirement and promise to give you an impression.
Q7.How long is the sample lead time? We could arrange the existing samples express delivery immediately. It will only takes 3-5 days into your hand. For any special samples requirement, we will contact you first, just wanna make everything in your expectation.