Q: How do you guarantee the quality?
A: We sign agreements with contract and project customers to guarantee the after-sale service.We apply AQL methodology to all our quality checks, ranging from IQC (Incoming Quality Check), IPQC (In-process Quality Check) to OQC (Outgoing Quality Check). In addition, we also have a QA (Quality Assurance) Specialist to follow up on quality corrections and carry out quality assurance procedures on a daily basis.
Q: What's your lead time?
A: We have a list of ready-to-ship products with immediate delivery. Make-to-order items will take up to 30-45 days.
Q: What's your warranty?
A: 2-3 years.
Q: How shall I maintain your products?
A: We offer maintenance manual according for each different product.
Q: Can you help me with my drawings?
A: We have a in-house designer and engineer team. Yes, we can offer drawing service as per your requirements.
Q: DO you offer ODM service?
A: Yes, welcome to contact us for more information.
Q: How can I become your distributor?
A: We sincerely welcome you to become our distributor and we will sign distributor agreement first of all. Currently we have distributors in United Kingdom, Mexico, West Africa...