|Product name||Ballpoint pen|
Hangzhou Eurolucky Co.,Ltd
Q: 1.What are our advantages compared with others?
A: Our company has more than 18 years experience in exporting. Especially produce goods according to customer’s design, we have a very experienced team for following orders and keep shipment on time. We also good at quality control during production. All of our items can be produced at audit passed site.
Q: 2.Is your product customize?
A: Yes! Most of our products can be customized (include logos).
Q: 3.Can you provide samples of your products?
A: Of course! We can provide you with the product samples you want after you give us the design and logo within 2 weeks.
Q: 4.What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Q: 5.Are your products made of environmentally friendly materials?
A: Our products have passed the environmental protection certification in the United States and Europe.
Q: 6.What certifications do your products have?
A: Our products have RTS, Disney FAMA, FSC, SGS, GTS, BSCI...etc.
Q: 7.What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q: 8.What is your terms of delivery?
A: EXW, FOB, CFR, CIF, DDU.
Q: 9.How about your delivery time?
A: Generally, it will take 30 to 60 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q: 10.Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery.
Q: 11.How do you make our business long-term and good relationship?
A: 1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them,no matter where they come from.