Q: Are you a factory or trading company?
A: We(Hualong) are a professional manufacturing factory based in Yangzhou, Jiangsu province. We sell products directly from workshops to our overseas customers at competitive prices.
Q: Will Hualong provide free samples to its customers?
A: Yes we are willing to send free samples with current models to our clients, yet our clients should take the cost of shipping freight. If an OEM sample is needed, we may charge some sampling fee as well.
Q: Can we use our own logo or other design?
A: Of course you are welcome to order OEM or ODM from us. Please send us your design incorrect form and we will make samples for you as soon as possible.
Q: When can I get quoted?
A: We strive for offering your price within 24 hours on workdays.
Q: What is the trade term?
A: For low amount deals(below $1000), we collect 100% prepayment before production. For larger amount transactions, we collect a 30% deposit to proceed with the deal and before shipping out, we shall receive the 70% balance from you. T/T and Alipay are favored for payment, Paypal is available for a sample fee as well. Regarding currency, we accept USD, EUR, and CNY(RMB). Our accepted Delivery Terms: FOB, EXW;
Q: What are the main products we produce?
A: We produce high-quality Waist Brace, Waist Trainer, Knee Brace, Knee Sleeve, Ankle Support, Elbow Sleeve, Wristbands, Hand Palm, Back Brace, Neckbrace, Medical Gear, Socks, etc.