1.Do you sell retail?
No, we do not sell in retail. We ship our products in bulk, usually 40 Feet High Cube Containers, but 20 Feet containers are also acceptable.
2.Are you a manufacturing company?
We are manufacturing as well as a trading company.
3.What makes you different from other companies?
We work in the hardware capital of China and we know most of the factories working methods, culture, business style, key persons and other relevant details. We look beyond a business which is just product based. We strongly believe that having a good positive working culture and put together a skilled and motivated team can reflect on our products and the service provided to our customers.
4.I have not heard of Zelda before, are you a new company?
Zelda was established since 2015 by a team of members with exceptional knowledge and with over 10 years of experience in the Hardware Industry.
5.Can you make your machines under my brand?
Yes, we can, If it matches the Minimum Order Quantity (MOQ).
6.What kind of warranty does Zelda have?
We provide a 1-year warranty to most of our machines. For more information, please send the product number and send an email to us.
7.Do you give discounts?
It totally depends on the specific product and the quantity you are ordering. We always quote our customers fairly and our prices are usually lower than the market rates in China. We do not provide discounts jeopardizing the product or service quality.
8.Why should I choose you?
This is a question in many buyers mind, Zelda is a new generation company with great products and service, and we are a skill-oriented company. We believe in smart work and hard work combined. We never lose sight of our customer's requirements. We provide world-class training sessions to our staff and our associates, yes "world class", don't believe us? We cordially welcome you to come and observe one of our sessions.
9.Do you offer any technical support?
Yes, we have engineers ready to assist customers with technical support problems, any issues that may arise during the quoting or installation process, as well as aftermarket support.