Q1. Are you a manufacturer or a trading company?
A: We have our own factory to produce this products, and warmly welcome to visit us at your convenient.
Q2. How about your delivery time?
A: Generally, it will take 30 to 45 days since advance payment received. The specific delivery time depends on the items and the quantities of your order.
Q3: Can I get samples before ordering?
A:YES.But you need to pay the sample fee and freight.We will refund the sample cost gap after you place the order based on our MOQ.
Q4: Can I print my logo on your product?
A: Yes.We can do as your own design,please inform us formally before our production.
Q5: What is your terms of delivery?
A: EXW,FOB, CFR, CIF, DDP, DDU
Q6: Do you accept OEM&ODM service?
A:Yes. Both we available.
Q7: What's your warranty policy?
A: We provide free warranty.You just need to send us pictures or videos of the damaged parts, then we send new parts or compensation to you.
Wheelchair Frame 3 year,Lead-acid Batteries,Half a year,Lithium Batteries,1 year,PG controller,3 years,Domestic controller,1 year.