To better ensure the safety of your goods, professional, environmentally friendly, convenient and efficient packaging services will be provided.
Hangzhou Ray Trading Co., Ltd is located in the famous heaven city, Hangzhou, which is also the headquarters of Alibaba. We are a company who offers a diversity of wedding and home textiles and decors which includes but not limited to chair covers, tablecloth,napkins, chair sashes, curtains, sofa covers, centerpiece, road leads, artificial flowers, and sourcing service. Our products and service enjoy worldwide popularity throughout Europe, America, Southeast Asia, the Middle East, Africa, and other countries.
We have our complete supply chain, with more than 20 advanced wide-width air jet loom, high-speed water jet loom, and large diameter circular machines in the weaving workshop. They can weave more than 20 thousand meters fabric each month. The cutting sewing and packing department ensure high quality workmanship and timely shipment.
We also have our cooperated factory in various products for more than 10 years. Our QCs inspect and check every item before we ship out them. Quality is life to a company.
Ray is a professional sales team, aim to provide better service and quality products to clients from all over the world. Through domestic and international fair shows and visits, we have established a long term mutual beneficial relationship with many clients!
Q1. How do i place an order ?
Pls kindly check with our sales team the price and shipping cost to your country, after we reach an agreement, our sales team will initiate the order via alibaba or make a PI. after receiving your payment, we will arrange production and delivery for you. After you receive the goods, pls kindly confirm from alibaba that you received them. only after this can we get the payment of this order.
Q2. How long can I get my buyings after the payment ?
Usually by express it takes around 5-8 days, and we need 3-5 days for production. So totally around 8-15 days after the payment, you can get the goods. of course there is slower and cheaper ways for shipment, pls kindly check with our sales team for details.
Q3. Can you provide OEM service?
Yes, we work on OEM orders. Which means size, material, quantity, design, packing solution, etc will depend on your requests; and your logo can be customized on our products.
Q4.Shipping Method and Shipping Time
There are basically 4 types of shipping methods. Below pls find the details.
1. Express courier like DHL, TNT, Fedex, UPS, EMS etc,shipping time is about 2-7 working days depends on country and area.
2. By air port to port: about 7-12days depends on port.
3. By sea port to port: about 20-35days
4. Shipping agent appointed by clients.
Q5.What is the MOQ for your production?
A. The MOQ depends your requirement for color, size, material and so on. For some normal items, we have stock, will have no MOQ requirement.
Q6. What is your quality control system?
1. We have our QC to check all products from each workshop. Each of our workers have a reference number. We can easily find out who is responsible for which product.
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