1) Are you a trading company or a manufacturer?
We are professional FDM 3D printer manufacturer and have our own factory with standard modern production line.
2) What certificates do you have?
All our products are of good quality and have CE, FCC, ROHS certifications.
3) Can you put my brand name (logo) on the Mini Desktop industrial 3D printer(OEM service)?
Sure. In order to explore the market better and provide more convenient services to global customers, we sincerely invite overseas agent to create bright future together.
4) I’m a freshman for 3D printer technology. Can you teach me how to use the 3D printer machine ?
Absolutely. We have professional technical engineer and teaching video for you.The machine is automatic and easy to operate.
5) What payment method do you accept?
T/T, Western Union, PayPal, .L/C, D/A, etc.
6) How will you deliver my goods to me?
We always ship industrial 3D printing machine by air and sea. In the mean time, we cooperate with international expresses such as DHL, UPS, TNT to enable our customers get their goods rapidly.
7) Any warranty for overseas clients?
Sure, we have complete after-service system for both domestic and overseas clients. a year warranty for machine and 3 month for consumable accessories.Warranty: consumable accessories 3 month (ceramic tube,nozzle, teflon tube, sensor cable ) , others 1 year.