Q1: Are you a trading company or a manufacturer?
A1: We are a factory. It would be our pleasure if you could visit us.
Q2: What is your minimum order quantity?
Q3: Do you provide samples? Is it free or extra?
A3: Yes, we provide free samples, but we don't pay for shipping.
Q4: How long is your delivery time?
A4: The delivery time of samples is 1-3 days, and the preparation time is 3-5 days
Q5: What are your terms of payment?
A5: Payment <= 1000USD, 100% in advance. > = 1000USD, 30% T/T in advance, balance before delivery.
Q6: Does your company have certification?
A6: Yes, we have CE, ROHS, IP and other certificates.
Q7: What is your product warranty?
A7: 0.2% spare parts will be provided for non-human damage for 3 years.
Q8: How is your after-sales service?
A8: Our service is 24 hours X 7 days. If our sales cannot reply to you, we will send the feedback to our company as soon as possible.
Q9: If I use them, is your product very complex?
A9: For your convenience, we will provide you with the installation method diagram.
Q10: Can you cover for us?
A10: Yes, we can work for you
If you have any further questions, please feel free to contact us.