Q:Are you manufacturer ?
A: We are 7 years factory.27 fan guards production lines, 2 fan stand poles production lines, and 2 spraying productionlines to ensure more than 1 million pieces per month Capacity. welcome to visit us.
Q: How to order from us?
A: 1.Please confirm the model numbers and quantities that you would like to purchase to our sales person, or email to us;
2. We will send you a Proforma lInvoice to specify net cost of mentioned goods and other relevant charges once you confirm the order;
3.After you arrange the payment and send us your bank slip, we will put your order down to production,and let you knowthe ready date in 2 days;
4.when the goods are finished, we will send them by air express, or by sea,or other available shipping methods appointedby customers, and let you know the tracking number and estimated time of arrival.
Q: Payment Terms
A: T/T, Western Union
1. Under T/T, there will be USD30.00 bank charge for each individual remittance;
2. We can put customers' orders down to production once we get the bank slip copy;
3. If order value less than 100000USD, we should get 100% payment before production.
Q: Lead Time
A: 1.Sample order can be delivered from our company in 1-3 working days;
2.General order can be delivered from our factory in 10 working days;
3. Big order can be delivered from our factory in 15-20 working days at most.
A: FEDEX, DHL, TNT, UPS, EMS, HongKong Post, Aramex, Air Freight, Ocean Shipping
1. For fast and safe delivery, we cannot deliver to P.O. Box number. Please provide physical address and contact phone number;
2. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility with your country's customs office to estimate what these additional costs will be prior to buying;
3. Transit time varies with different shipping methods.
Q: OEM/ODM Service
A: 1. We support customized services, prototype services, mould services. and support silk-screen print customer's logo on the products, and put customer's model numbers in the labels and boxes by free of charge.;
2. We accept ODM projects, and welcome your inquiries!
Q: Why Choose Xiangxin Metal
A: 1. We are professional. We can provide high-end customized services and professional after-saler service;
2. We have strong technologies and R & D team in China;
3. We have Strict QC: we strictly control every production process, more than ten quality control inspections, check every level, and provide customers with high quality products;
4. We take responsibility: Every issue about our products will get our highly attention.We will find a satisfing solution for you in a very short time. If the problem is caused by our company,we will take responsibility for all the losses;
5. Fast delivery: usually within 3-10 business days since payment arrived;
6. Professional technical support: in before sale and after sales.