Q1. Can I have a sample order for adaptor ?
A: Yes, we welcome sample order to test and check quality.
Q2: Do you offer guarantee for the products?
A: Yes, all the power adapter come with 3-5 years warranty.
Q3. Do you have certificates for your products?
A: :Yes,we have UL/CUL,FCC,RoHS,CE,KC,SAA,TUV GS,PSE,KCC,NOM,S-Mark,BSMI Certifications.
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5.What's your payment item?
A: Our standard payment is T/T in advance, Credit Card , E-Checking, Paypal and Trade Assurance on Alibaba.
Q6. Is it OK to print my logo on adaptor ?
A: Yes. Please inform us formally before our production and confirm the design firstly. Welcome OEM and OEM.
Q7: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.3%.Secondly, during the guarantee period, we will send new products with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.