Q1. Can I have a sample order for your product?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time for sample?
A:Sample needs 5-7 days, mass production time about 15-45 days， depends on order item and qty of final confirmation.
Q3. Do you have any MOQ?
A: MOQ for each item is Flexible.For full container FOB shipping order pls contact for details
Q4. Where is ur FOB port？
A: FOB port is NINGBO or SHANGHAI. if small qty we also welcome EXW and will ship to the place that u appointed.
Q5. How to proceed an order for Album?
A: Firstly, pls let us know your requirements or application.
Secondly, We quote according to your requirements or our suggestions.
Thirdly, customer confirms the samples if need and places deposit for formal order.
Fourthly ,We arrange the production.
Q6. Is it OK to print my logo on your product?
A: Yes. Please inform us formally before our production and confirm the design first
Q7: Do you offer guarantee for the products?
A: Yes, we offer 1-2years warranty to our products,once have problem feel free to contact with us
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, if any parts such as case handles, or locks ect. have problem
or glass broken in transportation , we can supply spare parts for u to repair or we can discuss the solution together