1:Q:Are you a factory or trading company? A:We are a factory and welcome to visit us at any time.It takes 30minutes if from Yiwu
Airport ,and takes about 10minutes if from Yiwu train station.We can pick you up if inform us in advance. 2.Q:Do you have any
certificates? A:Yes,we use food grade environmental materials imported in USA and we passed Test of EN71-1,-2,-3. 3.Q:What's your
payment term? A: T/T,L/C,Western Union are available. Usuallly, pre-paid 30% deposit then pay the balance before delivery. You can
make Trade Assurance order on Alibaba which can 100% protect quality,shippment and payment. 4.Q:What's the method and time of
transportation? A:By express about 5-8 days,by ship about 20-40days,by air about 4 days. 5.Q:Which port do you export? A: Ningbo
port is recommended strongly as it is closest to us, but other port such as Shanghai is also available. 6.Q:What's your delivery
time? A:It depends on your order quantity and products. But normally, our production time is 10 to 15 working days after deposit.
7.Q: May i know the production state of my order? A: Yes. We will send you information and photos at different production stage of
your order in time if you need. 8.Q:Can you do OEM /ODM orders? A:Yes, we accept OEM/ODM order as we have a professional technical
team and strong production capacity. 9.Q:What service can you supply? A：Free Design Service:If you have ground size ,we can design
for you depend on your requirement; 1-to-1 Service:Once ordered,there will be a sale specially follow your order and send you
pictures showing every production progress of your goods at your request;Free Replacement Service :If non-human damage,we can
replace the damage parts for you for free within1 year.