1> Q: Is your company a trading company or a factory?
A: We are a professional factory developing and manufacturing electric water heaters.
2> Q: Where is your company?
A: Our company locate in Zhongshan city , Guangdong Province, China.
3> Q: What voltage of your electric water heater?
A: We can produce 110-120V and 220-240V according to your markets requirement.
4> Q: Can we buy a sample to test before placing orders?
A: Yes, we will refund the sample charge if you will place order in the future.
5> Q: Can you produce the same water heater as the sample we provide?
A: Yes we can improve the quality if necessary and produce the same.
6> Q: What certification do you have?
A: At the moment we have CE. We can get the certificates you request.
7> Q: How many years for guarantee?
A: 3 or 5 years on different types of products.
8> Q: What is your MOQ?
A: 100 pcs per color based on normal order.
9> Q: Shall I try a trial order at the begining?
A: Yes, it's ok.
10> Q: Can I have my own brand on product?
A: Yes, we provide OEM/ODM service and SKD/CKD(delivered by parts).
11> Q: How about delivery time?
A: It's about 20 day