1.Can I have a sample order?
A: Yes, we welcome sample order to test and check quality.
Mixed samples are acceptable.
However customer has to pay for the sample cost and shipping cost.
2.Can you customize the products?
A: Yes, we can customize products for color, size and thickness as per customer’s requirements.
3.Can we use our own logo or design?
A: Yes, you can. You can contact us for the details.
4. What about the delivery time?
A: Sample needs 5-10 days, mass production time needs 45-60 days.
5. Do you offer guarantee for the products?
A: Yes, we offer 1 year warranty to our products.
6. How do you solve the complaint from customer?
A: Complaint will be evaluated case by case, and take quick action for after sales service
7. What is your factory’s production capacity ?
A: Yearly output of 80000pcs furniture and 400 containers
8. Payment Terms:
1. In general, 30% TT in advance, 70% balance against BL copy within 7 days.
2. We can offer different pricing of FOB, CIF and C&F.
3. Cash, Bank Transfer and L/C are all available.