Q: How to customize the pumps?
A: Normally saying, customers send us the application datesheet, we will select suitable pump and seal type, send us the drawings; We are professional in OEM and ODM;
Q: What is the MOQ?
A: 1 pc;
Q: What is your company's payment term?
A: Once PI/Sales Contract is confirmed, 30% deposit by T/T, and balance to be paid after inspection and before shipment; or L/C at sight;
Q: How long is the warranty?
A: 1 year;
Q: How long is the production lead time?
A: 7-10 days;
Q: What is your company's delivery term?
A: The delivery term we can offer, is EXW, FOB Shenzhen Port, CNF/CIF to your nearest Port, DDU/DDP;
Q: Who is in charge of after-sale service?
A: We have a professional After-sales Service Department, that can provide some good suggestions and some good solutions for the clients within 24 hours after receiving the email;