Q1:Are you a direct manufacture or trading company?
A:We have our own factory and International Trade Department in Baoan District, Shenzhen. Welcome to visit and learn.
Q2:Can I get free samples for test from your ompany?
A:Samples are available, and the sample fee and shipping fee are paid by you.
The sample fee will be refunded if there is a batch order.
Q3: How to ensure your product quality and after-sales service?
A1: Strict testing during the production process.
A2: Ensure that the products are strictly sampled and inspected before shipment, and that the product packaging is intact.
A3: After-sales follow up in time and adopt customer feedback in time.
Q4: What is your warranty period?
A1:Our company provides 1% free spare parts for FCL orders, and our export products have a 12 month warranty period from the date of shipment.
A2:If the warranty expires, our customer should pay for the replacement of the parts.
Q5:Can I use my own logo and design on products?
A:We provide OEM service which including logo printing and carton design.
Q6:How long is the delivery time?
A1:5-10 days for the sample order.
A2:45-60 days for LCL or FCL orders.It depends on the quantity you order.