1. Q : Will ZRD sign Non-Disclosure Agreements(NDA)?
A: Yes. We fully understand the patent protection of every drawing, and promise to keep it confidential for every customer, and will not use it for any other unrelated business activities. We can sign the NDA as request.
2. Q : What services do you offer?
A: We provide customized processing services according to customers' drawings or ideas, such as various machine shells, hardware accessories, sheet metal processing. For customers with ideas, we can also provide design services to help customers change their ideas into products.
3. Q : How soon can I get a quote?
A: Generally,the best quote can be confirmed in 2hrs after receiving your original file, the format could be 3D CAD solid model in Step, IGS format etc.
4. Q : How can I get a sample for quality check?
A: If needed, we support you to have one sample for quality check.
5. Q : How to place an order?
A: After fully confirming your demand and confirming the final price, you can directly issue an order on Alibaba.
6. Q : Is it safe to work with you?
A: Yes we promise that your money is 100% in safe with us. We are a doer, doing what we are promising.
7. Q : How will you package my products?
A: In order to ensure the safety of products in the process of transportation, we will use strong packaging materials. According to the size and material of the product, we generally have three packaging methods for customers to choose from:
1.Pearl foam+ Wooden case ;
2.Pearl foam + Cardboard box ;
3.Pearl foam + Aluminum box