Over the years, the company has established long-term friendship and continuous cooperation with many business partners at home and abroad, to achieve and provide good solutions for customers in different fields. At the same time, Diktik has accumulated a wealth of industry experience, and continue to challenge new areas. Continued innovation and excellence in the field of technology has always been the working principle of Diktik Technology, which is also the reason why many customers choose Diktik Technology. In the face of fierce market competition and ever-changing development demands, Diktik will provide more innovative and valuable products and services for the market with the mentality of cooperation and multi-win. Diktik Technology will also assume more social responsibilities and let more people benefit from the development of the company.
1.Q:Are you a manufacturer?
DIKTIK: Yes,we are a manufacturer.
2.Q: What warranty do you offer?
DIKTIK: Each product with 1 year warranty,expect the human damage and force majeure factor .
Beyond the guarantee period machine ,we will provide maintenance service and technical support.
3.Q:Are you still worry about compatibility of PC with your software?
DIKTIK: Before you make the order, you could test your software if compatible with
our hardware, you could send your software to us .
4.Q:Do you still have lots of complains of after-sales?
DIKTIK: With our experience, it is better for you to have a hardware engineer, Once meet problems,you check and solve it at the
first time ,avoid causing other trouble ,even irreversible damage. Also you could return to us ,in order to save the shipping cost
,you’d better collection 3pcs of damaged one,then send back to us together. Shipping cost you pay your side, we pay our side.
5.Q:Are you buy for personal use, retail or wholesale?
DIKTIK: If you regularly buy POS/printer products, to protect your clients and also save cost for you.
We suggest you could buy extral 2-3 units as reserves for unexpected needs.
6.Q: What about minimum order quantity?
DIKTIK: We have no limit for MOQ, so you can even buy only 1 piece.
7.Q: Are you factory, can you do OEM/ODM?
DIKTIK: Yes, we are factory, we produce touch monitors, all in one pc,
and we can customize as your requirements.
8.Q:How can I pay for the order?
DIKTIK: Our payment terms :T/T ,Western Union ,Paypal,Trade assurance Order
We are 15 years of Alibaba golden supplier for the all in one POS/printer system ,Trade assurance limit :$79000
9.Q:How do I know that you have sent the products out?
DIKTIK: Once the products are sent out, a tracking number will be provided so that you can check where your goods at all times
10.Q:What kind of inspection you can provide ?
DIKTIK: Each POS/printer machine will ageing test 48 hours ,to guarantee all POS /printer machine are in the perfect condition before shipment .we also accept the inspection by the third part you appointed.