1. Q. Can I get sample to test at first?
A: Yes, you can. We will return you the cost of sample when you have batch order. Or we can offer it for free if big order is confirmed.
2. Q: If we want our own logo on the product or special design, is it possible?
A: Yes, we supply OEM & ODM service.
3. Q. What kinds of quality you can offer?
A: We can offer with best quality.
4. Q. What is your MOQ?
A: Our MOQ is 10 pieces, but this can be as per your need, we will recount the price base on your order quantity.
5. Q. What is the payment term?
A. It is 100% payment or 50% deposit as usual, but this can be negotiated.
6. Q. What is your delivery time?
A: It depends on your order quantity and requirement. Usually, it is 3-7days for sample and 7-15days for batch order.
7. Q: What can I do if I get the products with bad quality or broken?
A: If it's not your responsibility to break them, then we will replace for you without any extra cost. Warranty period of product is 1 year. If you have problem for the item after sale, please feel free to contact us, our service Tel/Whatsapp/Wechat is as follows:+86 13712103660
8. Q: If my other suppliers have no right to export, can you help?
A: Yes, we can. We can buy the export license, do the customs declaration and ship the goods out to you, or you can mix the goods with ours to ship out together.
9. Q: Can you help me inspect our products?
A: Yes, we would like to do the help.