1. who are we?
We are based in Guangdong, China, start from 2021,sell to Africa(80.00%),South America(30.00%),North America(20.00%),Mid East(10.00%),Domestic Market(5.00%). There are total about 51-100 people in our office.2. how can we guarantee quality?
Always a pre-production sample before mass production;
Always final Inspection before shipment;3.what can you buy from us?
mobile phone,earphone,mobile phone screen,mobile phone back cover,cable4. why should you buy from us not from other suppliers?
Shenzhen Canyi Co., Ltd. focuses on providing various communication services for customer service, our company enjoy a high reputation in the field of mobile phones. we supply good quality and better survice.The main operating countries are from Central an5. what services can we provide?
Accepted Delivery Terms: FOB；
Accepted Payment Currency:USD;
Accepted Payment Type: T/T,Credit Card;
6:What are the quality of your products? 1.Our phones are genuine, original. used second hand phone. 2. All the phones have been
tested and we make sure all functions are working well. 3. Clean and disinfect all the phones before delivery.
7:what about the warranty?
1.Three months warranty after receiving by the clients. Warranty only for factory defects. Seller is
not responsible for any Man-made damage. 2.If buyer give us 5 stars rating on Alibaba platform after receiving the goods, the seller will provide additional three months warranty as appreciation. 3.The warranty of the product will be invalid while the buyer tear the phone's tamper-evident label or disassemble the phone without any seller agreement in advance. 4.Please show clear video along with IMEI code to seller if buyer has any problem with the phone.
8: When the order can be delivered?
Generally, Sample order will be shipped out within 3~7days.
Bulk order based on quantity.
9: How about the delivery time?
DHL/UPS/FedEx usually takes about 3-5 working days; TNT/EMS about 5-8 working days.
10: About the Customs Clearance?
We could offer the commercial invoice and show low price to customs to help you pay less taxes, But you need to do the clearance according to the Alibaba rules and your local custom policies. If your package is over 5 kg, we would like to delivery the package by the agent who can support door to door/ DDP ( it is fast and no taxes to pay).