Q1:How is your quality?
*All the metal we use is environmental, without lead, nickel or cadmium. Environmental Testing is done for health issues
*The eco-plated we operate is high plated for making sure more smooth surface and we have professional person to check the quality of plated
*QC department is checking quality of product before delivery out and salesmen will also check it for double checking
Q2:Can you customize my design?
*We can customize products according to your request or sample. You can email us for detailed information of your design, such as the photos of design, size, material and quantity you prefer, and if possible, please send us the sample to us directly, we will check it for you. If we can make it, we will quote you the price and MOQ.
*we also accept the logo need ,we will choose the way to add logo according your need
Q3:What is the sample policy? What shipping methods are available?
We will charge you as little sample fee as possible, even free sample is possible sometimes. However, you must pay for our express delivery fee by express delivery, such as DHL, TNT, Ups and FedEx By sea to your nearest port Take a plane to the nearest airport Express delivery (DHL, UPS, FedEx, TNT, EMS) to your hands.
Q4:What is your payment policy?
*Usually we accept TT/E-Checking/Credit(Visa)/Pay later on Alibaba
*It’s normally 30% deposit and 70% balance before shipping out
*we are willing to specify according to your specific order.