1. Q: Are you a factory or trading company?
A: We're professional manufacturer with 20,000 Sqm workshop located in Guangzhou,welcome your visit any time.
2. Q: Where is your factory located?
A:Our factory is located in Guangzhou City, Guangdong Province,China. We are warmly welcome you to visit us!
3. Q: Do you provide OEM&ODM services?
A: Yes, OEM&ODM service are available. We have about 7 years experience doing OEM&ODM products for customers all over the world. If do not have the design yet, our professional design team can help you.
4. Q: Can I have free samples ?
A: Free Samples available, and the freight cost should be pay at customers side. But we can refund as deposit when order reach MOQ.
5. Q: What is your minimum order quantity?
A: Almostitems MOQ is 5,000 pcs which packing purchasing request, but if request lower MOQ, please contact our sales and discuss.
6. Q: How does your factory do regarding quality control?
A: Quality is priority. We always attach great importance to quality controlling from root to the end, we do not use low quality material, all production process under strict QC control.
7. Q: Are you products effective and safe?
A: Yes, it's safe and effective, our factory are committed on quality products with safe materials. All the production reach EU and US standard and our factory was been verified with GMP, ISO certificates. Besides, We have did a lot in the R&D stage to get the clinical data to confirm our product is effective.
8. Q: What is the delivery time?
A: For stock items, we would arrange delivery within 7 to 10 days. For privater label, usually lead time would takes about 30-35 working days.But for urgent request, please let us know in advance .
9. Q: What’s price terms?
A:EXW Guangzhou or FOB Guangzhou.
10. Q: What’s payment terms?
A: T/T, 50% in advance, and the rest before delivery. Or Alibaba Trade Assurance Order.